Privacy Policy

Terms of Use

TERMS OF USE OF THE Ε.ΚΟUROU-L.BERTHIOT O.E. E-SHOP/WEBSITE

GENERAL SALES TERMS

 

Through the use of Ε.ΚΟUROU-L.BERTHIOT O.E. e-shop services, Users are implicitly accepting the terms included herein. In case of disagreement with the following terms, Users should avoid any type of transaction with the Ε.ΚΟUROU-L.BERTHIOT O.E. e-shop.

1.2 The shipping of a User’s order involves acceptance of this Contract and all its terms as expressed herein.

1.3 All product offers are valid until stocks last or until the end of the specified time period.

1.4 All prices found on our website include VAT as per law.

ORDERS

Every User’s order completed at the Ε.ΚΟUROU-L.BERTHIOT O.E. e-shop is recorded and its acceptance forms a distance sales contract, as stipulated by EU Directive 2011/83 on Consumer Rights.

Users can be registered members of the Ε.ΚΟUROU-L.BERTHIOT O.E. website so as to have their personal data already filled in (name, e-mail address, contact telephone number, entry code or username and personal security code or password).

Every order is considered complete upon electronic submission of a fully completed “Order Form” on the website thedailycherry.gr and becomes binding following its electronic receipt by Ε.ΚΟUROU-L.BERTHIOT O.E.

Electronic receipt of each order is confirmed via e-mail from the address «www.thedailycherry.gr»

PRODUCT DELIVERY · SHIPPING CHARGES

Orders in Greece

Products are shipped via courier delivery throughout the Greek territory and specifically to the location Users have registered in their Order Form, within 2-4 working days depending on each destination.

There are no delivery charges for orders over 50€. For all other orders, delivery charges are 3.50€. If the parcel is mailed using the “pay on delivery” option, the total shipping charges amount to 5,50€.

For orders of large size – weight, the procedure of shipping and shipping costs are made after contact with the clients.

Alternatively, Users can pick up their order at the Ε.ΚΟUROU-L.BERTHIOT O.E. / The Daily Cherry Coffee Roasters store in Corinth (Ermou 39 Str.) free of additional charges.

USER/CUSTOMER RIGHTS

Product Returns are accepted under the following conditions:

Within fourteen (14) days upon receiving the order, Users must contact Ε.ΚΟUROU-L.BERTHIOT O.E. either by phone (+302741020320) or by e-mail (info@thedailycherry.gr), or in writing. Users must mention their order details, withdraw from the purchase contract and request a refund.

Products must be returned in the same condition as received, i.e. in their original unsealed packaging.

Returned products must be accompanied by a photocopy of their original sales receipt.

Once all the aforementioned conditions are met, Users must only cover return costs, only for products in the process of delivery or in their possession.

All returns must be sent to the following address:

Ε.ΚΟUROU-L.BERTHIOT O.E.  Ermou 39, Corinth, 20131  Greece

PAYMENT

All products, prices and delivery terms are mentioned in the “Check Out” on the “thedailycherry.gr” website. Payment prior to or upon delivery of products can be made in one of the following ways:

Ε.ΚΟUROU-L.BERTHIOT O.E. guarantees the absolute safety of all payments. All User’s bank details are confidential.

  1. DELIVERY

Delivery of orders is made via courier service to the registered address.

Once the products ordered are available, delivery occurs within 2 working days, except for inaccessible locations and the islands where delivery takes up to 4 working days.

Delivery times are only indicative and may differ depending on circumstances and product availability.

Ε.ΚΟUROU-L.BERTHIOT O.E. is not responsible for any delay in the execution of orders due to liability of third parties

UPDATES AND AMENDMENTS OF WEBSITE CONTENT AND TERMS

Ε.ΚΟUROU-L.BERTHIOT O.E. reserves the right to update or amend the content and terms of our website without prior notice. We recommend that Users regularly check the terms of our website so that they are aware of any amendments to the terms of their transactions with the Ε.ΚΟUROU-L.BERTHIOT O.E. e-shop.

APPLICABLE LAW · COURT JURISDICTION

The terms of use of the Ε.ΚΟUROU-L.BERTHIOT O.E. website are governed by Greek law.

Any dispute related to the use of the Ε.ΚΟUROU-L.BERTHIOT O.E.  website shall fall under the exclusive jurisdiction of the Greek courts and in particular under the jurisdiction of the courts of Corinth, as per the applicable Greek law.

Security & Privacy

All information relating to users’ personal data is protected as confidential by the observance of applicable laws on the protection of personal data.

Ensuring the Privacy of Your Personal Data Transmission:

To ensure the confidentiality of data transfer, the SSL-256 bit encryption protocol is used.

Encryption: All communication between the user’s computer and our website is encrypted using a 256-bit key.

Payment/Transaction security: Viva Bank secure payment environment.

Privacy:

User details (name, e-mail address, home address, fixed telephone, mobile phone, etc.) are treated as confidential. Users provide information as part of their communication, consent and accept the forthcoming processing of such personal data for the needs of smooth and easy communication/transaction. It is ensured that only authorized employees have access to this information and only when necessary, e.g. to handle requests.

Our Company undertakes not to disclose the details of its customers and transactions unless it has a written authorization from them or it is imposed by a court decision or a decision of another public authority.

Cookies:

We use cookies to make the best possible use of our site, to properly navigate the user, link and move to the pages, and to provide promotional content. Cookies are also used to analyze how visitors use our site, how they are browsing or are experiencing a problem. All information collected by these cookies is anonymous and is used only to improve the structure and content of the site. Cookies are stored on the user’s computer and can be removed at any time. In each Browser or Settings or Privacy and Security you will find your navigation history and you can delete it if you wish. Cookies do not store e-mail addresses or phone numbers.

The cookies we use are:

  1. A) Absolutely Necessary Cookies

These cookies are necessary for the proper operation of our website and for the user to navigate and use its features such as access to secure areas of the site. Without these cookies, some of the services and features of the site cannot be provided.

  1. B) Performance Cookies

These cookies collect information about how visitors use the website, for example which pages they visit more often, and whether they are receiving bugs from webpages. These cookies do not collect information that identify the visitor. All information collected by these cookies is aggregated and therefore anonymous. Such cookies are used solely to improve the operation of the website.

  1. C) Function Cookies

These cookies allow the site to remember the choices made by the user and provide more personalized features. These cookies can also be used to remember changes the user has made to the site or to provide services that the user has already requested, such as chatting or using the social media.

  1. D) Targeting/advertising cookies

These cookies are used to provide ads (Google Adwords, Facebook) more relevant to the users and their interests. They are also used to send targeted ads or bids to limit the number of the displayed ad, and to help measure the effectiveness of ad campaigns. They are usually placed to remember your visit to a website and share this information with other marketing channels.

By disabling cookies or by withdrawing your consent, website features will not be available.

Delete personal information: Your personal information is permanently deleted at your request and shared in any way with third parties.